Shipping, Returns & FAQ

 

 

SHIPPING:

All orders will be shipped USPS Priority Mail or UPS Ground. 

Expedited freight options are also available for additional charge.

Most in-stock orders will be shipped within two (2) Business Days. 

All shipments are fully insured, therefore all claims for damages must be made with the freight company.  DO NOT return damaged merchandise to our company without prior approval; please just contact Clay Smith Engineering and we will file the claims appropriately.

RETURN POLICY:

All items must be accompanied by a copy of the original invoice, within 30 days of purchase. 

No returns on specialty or custom orders. A 20% restocking fee may be applied on items returned within 30 days; restocking fees will be waived if returned item(s) are accompanied by an exchange, new order or accepted as store credit.  

 WARRANTY:

All Clay Smith Engineering engine components are inspected prior to shipment for quality of material and workmanship. Clay Smith warrants that when our products are properly installed in their correct applications, they will be free from defect and will function as specified

Engine components purchased at Clay Smith Engineering are used in high performance applications, often intended or customized for land, marine, off-road racing and/or various forms of motorsports. These products are sold "AS IS". No warranty applies. Customer assumes liability. Racing is a hazardous sport, please use great caution and proper safety measures, serious injury or even death may occur.

Some items may not be street legal for automotive use. 

PRIVACY POLICIES:

What information do we collect? 

We collect information from you when you register on the site, place an order, respond to a communication such as e-mail, or participate in another site feature.

 How do we use your information?

We may use the information we collect from you when you register, purchase products, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below.  It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

 warning-8pt.png California Proposition 65 Compliance 

Valued Customers - This notice is to advise you that Clay Smith Cams has taken actions to ensure our products are in full compliance with California Prop 65 requirements.  All Clay Smith Cams packaging will include warning labels per Prop 65 guidelines.  For Internet we are posting this Web Page so if you have any questions you can visit California Government Website at www.P65warnings.ca.gov   

WARNING - Products manufactured or distributed by Clay Smith Cams may contain chemicals, including lead known to the State of California to cause birth defects and other reproductive harm.  Wash Hands After Handling all Metal Products.

Copy & Paste URL for further information 

/oehha.ca.gov/proposition-65/about-proposition-65  

COPYRIGHT:

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Clay Smith Engineering, Inc.  The collective work includes works that are licensed to Clay Smith Engineering, Inc. or authorized by Manufacture for use.  Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Clay Smith Engineering, Inc. or purchasing Clay Smith Engineering, Inc. products. 

TRADEMARKS:

All Trademarks , service marks and trade names of Clay Smith Cams, Mr. Horsepower or Clay Smith Engineering, Inc. used in the site are trademarks or registered trademarks of Clay Smith Engineering, Inc.

Logo's are Registered Trademarks owned by Clay Smith Engineering, Inc. - no reproduction, distribution, display or transmission of these Trademarks is   authorized without the written permission of Clay Smith Engineering, Inc.  These marks are registered as defined below

 Region of registration of Intellectual Property: USA, European Union, Canada, Australia, Japan

*Registration Trademark: 1768442, 1771411, 1771552, 77932877, 3461597